Core Competencies

What we deliver, and how it holds up in production

Electronic Records Management

SIN 518210ERM

End-to-end records lifecycle aligned to NARA and OMB M-23-07 — digitization, metadata, disposition, ERM platform operations.

Application Modernization

SIN 54151S

Legacy re-architecture, containerization, and microservices for sustainable, cloud-ready enterprise systems.

Cloud & DevSecOps

SIN 518210C

AWS and Google Cloud migration, CI/CD pipelines, and infrastructure automation with security built in from day one.

CRM & Salesforce Cloud Solutions

SIN 54151S

Apex, Salesforce DX, flows, and Einstein chatbots — with REST API integration and DevOps-driven release management.

Data Engineering & AI/ML

SIN 54151S

Hadoop, Cassandra, and MongoDB platforms, analytics, and AI/ML enablement for data-driven decisions.

Enterprise Integration & Middleware

SIN 54151S

IBM WESB, Red Hat Fuse, IBM MQ/MB, RabbitMQ — messaging, web services, and API management at enterprise scale.

IT Operations & Sustainment

SIN 54151S

Full-lifecycle O&M, help desk, and IT support services with SLA-driven performance management.

Program & Mission Support

SIN 541611

Program management, documentation, training, and transition services that keep federal programs running.

In Depth

Eight competencies, proven in production

Electronic Records Management SIN 518210ERM

Parsetek delivers end-to-end electronic records lifecycle services aligned to NARA regulations and the OMB M-23-07 electronic records mandate: records inventory and scheduling, digitization and metadata capture, taxonomy design, disposition management, and ERM platform operations on EMC Documentum and Alfresco. As 8(a) prime for the Export-Import Bank’s ERMS program, we deliver these capabilities at agency scale, earning an Exceptional CPARS rating for on-schedule, on-budget delivery and measurable gains in compliance posture and audit readiness.

Application Modernization SIN 54151S

We re-architect legacy systems into sustainable, cloud-ready applications using containerization, microservices, and API-first design, modernizing incrementally so operations continue uninterrupted. Our modernization work spans federal systems from USPTO’s trademark product line to state government enterprise platforms.

Cloud & DevSecOps SIN 518210C

Parsetek plans and executes AWS and Google Cloud migrations, builds CI/CD pipelines, and automates infrastructure with Ansible, Puppet, and Chef, with security engineered in from day one rather than bolted on at authorization time. Our cloud services are available through GSA MAS under SIN 518210C, giving agencies a pre-competed path to cloud engineering support.

CRM & Salesforce Cloud Solutions SIN 54151S

We build and sustain Salesforce Service Cloud and Experience Cloud applications for government customers: Apex development, Salesforce DX, flows, and Einstein chatbots, with REST API integration, data migration, and DevOps-driven release management. For CBP’s USBP Recruitment Modernization, Parsetek configured recruitment campaigns and case management, built dashboards, and developed Einstein chatbot and Experience Cloud enhancements with CI/CD releases — alongside CBP’s HERD and CQ2CM Service Cloud applications.

Data Engineering & AI/ML SIN 54151S

Parsetek builds the data foundations agencies need for analytics and AI: Big Data platforms on Hadoop and Cassandra, NoSQL stores on MongoDB, governed ingestion pipelines, and ML/AI enablement for data-driven decision-making. Our engineers support DoD Chief Digital and AI Office initiatives on the USAF VAULT data platform — data preparation and architecture, data governance, and advanced analytics.

Enterprise Integration & Middleware SIN 54151S

We connect the systems agencies depend on: ESB and SOA architecture on IBM WebSphere ESB and Red Hat Fuse, messaging and middleware with IBM MQ/Message Broker and RabbitMQ, web services, and API management. This integration depth, built on programs from SSA to state enterprises, is what lets modernized front ends coexist with the legacy systems of record that can’t be replaced overnight.

IT Operations & Sustainment SIN 54151S

Parsetek provides full-lifecycle operations and maintenance, help desk, and IT support services with SLA-driven performance management, applying the release discipline developed across our USPTO portfolio, CMS HealthCare.gov platform support, and SSA IT support services. Available through GSA MAS under SIN 54151S.

Program & Mission Support SIN 541611

Beyond technology, Parsetek provides the program management and operational support federal missions depend on: PMO services, documentation and technical writing, training, and transition management, with low-risk phase-in on prime and subcontract engagements alike. These services are available through GSA MAS under SIN 541611 (Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services).